About us

Alisa Health Group

A Reliable Partner in the World of Medical Tourism

We are a leading company that helps people access top-class medical services, making treatment abroad as convenient and effective as possible.

Long-Standing Experience

For over ten years, our specialists have worked in the field of medical tourism, arranging treatment for thousands of patients from various countries. We have an in-depth understanding of the specifics of international clinics and the features of many diseases, enabling us to find the most effective solutions for each client.

Extensive Contact Network

Alisa Health Group is proud of its large network of partner clinics and specialists, covering more than 100 medical facilities and more than 1000 doctors in dozens of countries worldwide. Our connections allow us to offer you the best treatment options, regardless of your budget or location. We carefully select our partners based on their reputation, accreditations, and professional experience so that you are always in reliable hands.

Proprietary Technologies

One of the key advantages of Alisa Health Group is our proprietary development—the “ALISA” artificial intelligence system. This smart assistant helps our specialists analyze a patient’s medical data, including test results, medical history, and current health condition. With AI “ALISA” we can recommend the most suitable treatment options, taking into account your individual needs, budget, and preferences. However, despite all the technological potential, we never lose our human touch: every AI recommendation is thoroughly reviewed by our experienced doctors and coordinators to ensure both accuracy and a caring approach.

AI “ALISA” is not just a technological innovation but also a tool that saves you time, reduces stress, and speeds up the search for the ideal medical solution.

Our Advantages

By Your Side at Every Step, 24/7

From the initial call to post-treatment care, we’re always available around the clock. We address your questions promptly, solve potential issues in real time, and offer ongoing assistance. You can feel safe and focus on recovery while we handle the details. We’re always here for you!

Protecting Your Time by Handling Every Detail

Unique Solutions for Every Client

We create personalized plans by assessing your diagnosis, lifestyle, and preferences. This strategy identifies the best methods for comfort and effectiveness. Tailored adjustments lead to better outcomes and greater satisfaction, ensuring each patient feels supported. We aim to give you choices that fit your journey.

Honesty and Transparency in Everything

We provide clear information about upcoming expenses, treatment methods, and potential outcomes without vague terms. Full transparency at every stage fosters trust and peace of mind. You’ll always know what you’re paying for and what results to expect, making decisions simpler and more confident.

Access to the Best Clinics Worldwide

With our network spanning over 20 countries, you can choose from top-rated medical centers and clinics. We evaluate service quality and specialties to find the perfect match for your treatment. This global selection grants you access to cutting-edge technologies and advanced procedures.

Technological Support

Our advanced AI, ALISA, scans thousands of possibilities to identify the best options for your specific case. Our expert team then thoroughly reviews these suggestions to make final decisions. By combining technology with human expertise, we enhance treatment effectiveness and tailor it to your individual needs.

Our team

Alisa Health Group employs interpreters, medical consultants, coordinators, and IT specialists. Each team member is a professional in their field: interpreters provide language support, doctors offer medical advice, and coordinators ensure that all processes run smoothly and efficiently. Together, we create a comfortable environment where you always feel supported.

Our geography

Alisa Health Group provides access to clinics around the globe.

Turkey

Innovative centers in Istanbul and other cities.

India

Progressive medical facilities with international accreditations.

South Korea

Renowned for its cutting-edge medical technologies.

Mexico

Known for its high standard of care and affordable prices.

Germany

Globally recognized leaders in a range of treatment fields.

Argentina

A developing infrastructure and high standards of medical services.

Our Mission and Values

We strive to make high-quality medicine accessible to everyone who needs it.

Our mission is to help people find the right solution faster while maintaining trust and care. We believe in human dignity, quality healthcare, and an innovative approach that allows us to continually improve our services.

How We Work

Initial consultation

You submit a request or contact us by phone; we clarify the details of your case.

Analysis and selection

AI “ALISA” processes your data and suggests the best clinics and specialists.

Trip planning

Our coordinators book flights, accommodation, and airport pickup

Treatment abroad

Our interpreters and medical consultants support you throughout your journey, helping with any questions.

Post-operative support

We monitor your recovery and, if necessary, arrange follow-up consultations with doctors.

How We Earn

Our services remain free of charge for patients. Alisa Health Group officially partners with medical facilities around the world and receives a commission for arranging medical travel. This allows us to offer transparent pricing set by the clinics themselves, without hidden fees or extra markups. Moreover, thanks to our agreements with partners, we can provide special prices and discounts for certain procedures, making treatment more affordable for more patients.

Honesty and openness are our core principles. We give you full access to information about procedure costs, treatment conditions, and clinic reputations so that you can make an informed decision.

More about our financial policy

Contacts and Address

Turkey:

İstanbul, Osmanbey

Kazakhstan:

36 Haji Mukan Street, Building 36, Apartment 1, Medeu District, Almaty

Frequently Asked Questions

Why should I contact you instead of going directly to the clinic?

We do more than just put you in touch with a clinic. We handle the full range of organizational tasks. Our team selects the right doctors and clinics based on your diagnosis and preferences, negotiates treatment costs, provides interpreters, and offers round-the-clock support. With our extensive contacts at international medical centers, we secure better terms for patients, and we take responsibility for ensuring accuracy and transparency in every step, right up to your return home.

Are there any hidden fees?

No. We provide a full estimate of expenses in advance, including clinic services, accommodation costs, translation, and any extra services. You will know the final price before making any payment and always see exactly what you are paying for. There are no “surprises” in the form of hidden fees—this is a critical aspect of our reputation and our patients’ trust.

Where do my payments go if I decide to get treated through you?

All payments are made directly to the clinic or medical center with which we have a contract. You receive official payment details for the transfer, without handing money over to any intermediaries. We provide complete information about the transaction and support you if any payment questions arise.

Will I receive an official receipt or document confirming my payment?

Absolutely. Once payment is completed, the clinic issues an official receipt, invoice, or another legally recognized document, depending on the legislation of the specific country. This ensures you have full rights and the opportunity to confirm all expenses made.

Treatment through you won't end up costing me more than if I went directly to the clinic?

On the contrary. We have long-term partnerships with many international medical centers, allowing us to receive special rates and terms not available to individual clients. Additionally, clinics value productive collaboration: we handle the preliminary work of finding suitable patients, provide translation, and minimize the risks of miscommunication. This benefits us, the medical facilities, and ultimately you.

How will you respond if something goes wrong?

We stay in touch with you and the clinic at every stage of treatment and after it’s finished. If unforeseen circumstances occur, we step in and help resolve the situation—whether it’s scheduling a follow-up consultation or revisiting the treatment plan. We do not shift responsibility and always strive to find the best solution in the patient’s interest.

Can I opt out of Alisa Health Group’s services after the consultation if I change my mind?

Of course. We respect your choice and do not impose binding commitments beyond any agreed-upon terms (for example, payment for reservations or translation services already provided). Our goal is to give you accurate information and high-quality service so that you feel confident in any scenario.

What if I have additional questions right before treatment?

We operate 24/7. We have a dedicated support team of coordinators and interpreters who can promptly respond to any inquiries. This ensures that you are always kept up to date and can resolve any issues quickly.

Fill out the form below and we will contact you within 24 hours.